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Problems connecting?

January 15th, 2016, 5:35 pm

It's come to my attention that some users are having problems connecting to the site following the recent server move that was done by our web host. I've been doing what I can on my end to try to get the problems resolved, but I've reached the end of what I can do without some trace data from a failing location.

Unfortunately, all of my connections are either IPv6 or are working over IPv4. I can't collect the information the host needs to look into the problem more. If anyone having problems connecting is technically inclined enough to be able to run a ping and traceroute of libraryofwonders.net from your location having the problem, please do so and PM it to me. I'll forward it on to the host so that they can track down the weak link in the network.

Re: Problems connecting?

February 8th, 2016, 12:35 pm

I think I finally got the host to acknowledge that they messed up in the server move from a month ago. They took steps to move the site IP address to the new location, and things should be working again....Finally.

Let me know via PM if you are still having any problems connecting to the site.

Re: Problems connecting?

February 6th, 2017, 5:57 pm

Twice now, the most recent being today (Feb 6, '17 at roughly 4:54pm), I've logged into the site only to be sent right back to the log in page. :?

Re: Problems connecting?

February 7th, 2017, 2:03 pm

I can try checking the server logs, but I'm not sure if I'll find anything. I signed out and back in just to make sure I didn't have the same kind of problem. (I didn't.) I'll let you know if I find anything in the log files that's helpful.
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